Terms & Conditions
Last Updated: September 19, 2026
Welcome to our website and services. These Terms & Conditions (“Terms”) govern your use of our website and your purchase or use of our services, including social media services, website development, software development, digital marketing, and related IT services (“Services”).
By purchasing our Services, submitting an order, making a payment, or otherwise engaging us for Services, you agree to these Terms. If you do not agree with these Terms, please do not purchase or use our Services.
1. Services
We provide IT and digital services based on the service package, proposal, quotation, statement of work (“SOW”), or project description agreed upon with the client.
Services may include, but are not limited to:
Social media setup, content, and management
Website design and development
WordPress and WooCommerce development
Software and application development
Search engine optimization (SEO)
Digital marketing
Content creation
Website maintenance and support
Other technology and digital services described on our website or agreed upon separately
The specific scope, deliverables, timelines, revisions, and pricing may vary depending on the service purchased.
2. Orders and Project Scope
Before beginning a custom project, we may provide a proposal, quotation, SOW, or other written description of the Services.
The client is responsible for reviewing the project scope before making payment.
Requests that are outside the original agreed scope may require additional fees and may affect the project timeline. Additional work will generally be started only after the client approves the additional scope and applicable charges.
3. Pricing and Payments
All prices displayed on our website or provided in a proposal are subject to the terms stated at the time of purchase.
Payment may be required in full before Services begin, or according to the payment schedule agreed upon with the client.
For recurring services, subscriptions, or ongoing management services, the client authorizes us to charge the applicable agreed amount according to the selected billing schedule.
The client is responsible for providing accurate billing and payment information.
We reserve the right to suspend or delay Services if a payment is overdue, declined, reversed, disputed, or otherwise not successfully received.
4. Taxes
The client is responsible for any taxes, fees, or governmental charges that may apply to the purchase of Services, except for taxes that we are legally required to collect and remit.
5. Refunds and Cancellations
Refund eligibility depends on the type and stage of the Services purchased.
Because many IT and digital services involve time, labor, planning, development, design, and other work performed specifically for a client, completed or partially completed Services may not be refundable.
If a refund or cancellation is available, the applicable terms will be communicated in the relevant service description, proposal, SOW, or written agreement.
For recurring Services, clients may request cancellation before the next billing period unless a different cancellation period has been agreed upon.
Approved refunds will generally be issued to the original payment method.
6. Chargebacks and Payment Disputes
Clients agree to contact us first regarding billing concerns, service issues, or payment disputes so that we have a reasonable opportunity to investigate and resolve the matter.
Unauthorized or fraudulent chargebacks, including chargebacks submitted without first attempting to resolve a legitimate billing dispute with us, may be contested using applicable transaction and service records.
Nothing in this section limits a client’s rights under applicable law.
7. Client Responsibilities
The client agrees to provide accurate, complete, and timely information, content, credentials, approvals, and other materials reasonably necessary to perform the Services.
The client is responsible for ensuring that materials supplied to us, including images, text, logos, trademarks, software, data, and other content, may legally be used for the project.
Delays caused by the client’s failure to provide required information, approvals, access, or feedback may result in corresponding changes to the project timeline.
8. Project Timelines
We will make reasonable efforts to complete Services within the estimated timeline communicated to the client.
Estimated delivery dates are not guaranteed unless a specific deadline has been expressly agreed to in writing.
Project timelines may be affected by client delays, changes in requirements, third-party services, hosting providers, payment providers, platform policies, technical issues, or circumstances beyond our reasonable control.
9. Revisions and Changes
The number of revisions included in a service will depend on the applicable package, proposal, or SOW.
Additional revisions or changes outside the agreed scope may be subject to additional fees.
Once a deliverable has been approved by the client, additional changes may be treated as new work.
10. Website and Software Development
For website or software development projects, the final functionality will be based on the agreed project specifications.
Features, integrations, APIs, hosting environments, plugins, themes, libraries, third-party software, and other technologies may have limitations or requirements outside our control.
Unless expressly agreed otherwise, ongoing maintenance, hosting, third-party subscriptions, licenses, domain registration, and external software fees are not automatically included in development fees.
11. Third-Party Services
Our Services may involve third-party platforms, applications, plugins, hosting providers, payment processors, APIs, advertising platforms, social media platforms, or other external services.
We are not responsible for changes, outages, restrictions, suspensions, price increases, security incidents, policy changes, or other issues caused by third-party providers.
Any third-party fees are generally the client’s responsibility unless expressly included in the agreed Service.
12. Social Media and Digital Marketing
For social media and digital marketing Services, results may depend on factors outside our control, including platform algorithms, competition, advertising policies, account history, audience behavior, market conditions, and changes made by third-party platforms.
We do not guarantee specific numbers of followers, engagement, leads, sales, rankings, traffic, revenue, or other marketing results unless expressly guaranteed in a written agreement.
13. Intellectual Property
Unless otherwise stated in a written agreement, the client retains ownership of original materials supplied by the client.
Upon receipt of full payment, ownership or applicable usage rights for final custom deliverables will be transferred to the client to the extent agreed for the particular project.
We may retain ownership of our pre-existing tools, frameworks, templates, code libraries, processes, know-how, methodologies, and other materials that were not created specifically for the client.
Third-party software, fonts, plugins, stock images, libraries, and other licensed materials remain subject to their respective license terms.
14. Portfolio and Marketing Rights
Unless the client requests otherwise in writing, we may display completed work, screenshots, project descriptions, or non-confidential portions of a project in our portfolio, website, social media, or marketing materials.
We will not knowingly disclose confidential information provided by the client for this purpose.
15. Confidentiality
We will take reasonable steps to protect confidential information provided to us in connection with the Services.
The client agrees not to disclose our confidential business information, proprietary processes, pricing information, or other confidential materials except where permitted by law or with our written consent.
Confidentiality obligations do not generally apply to information that is publicly available, independently developed, already lawfully known, or required to be disclosed by law.
16. Data and Security
The client is responsible for ensuring that information and data provided to us may legally be shared for the purpose of providing the Services.
We will use reasonable measures appropriate to the Services to protect information in our possession. However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
Clients should not provide unnecessary sensitive information or credentials through unsecured communication channels.
17. Warranties and Disclaimers
We will perform the Services in a professional and commercially reasonable manner.
Except where expressly stated otherwise in writing, the Services are provided without guarantees of specific business, financial, marketing, sales, ranking, traffic, or revenue results.
We do not guarantee that a website, software application, social media account, advertising campaign, or other digital service will operate continuously or without interruption, particularly where third-party systems are involved.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from or related to the Services.
To the maximum extent permitted by applicable law, our total liability arising out of or relating to a particular Service will not exceed the amount actually paid by the client for that Service during the six (6) months immediately preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be limited or excluded under applicable law.
19. Indemnification
To the extent permitted by applicable law, the client agrees to defend, indemnify, and hold us harmless from third-party claims, damages, losses, liabilities, and reasonable expenses arising from:
Materials or content supplied by the client;
The client’s violation of applicable law;
The client’s infringement of another person’s intellectual property or other rights;
The client’s misuse of the Services; or
The client’s violation of these Terms.
20. Suspension or Termination
We may suspend or terminate Services if the client fails to make required payments, materially breaches these Terms, provides unlawful content, engages in fraudulent activity, or otherwise creates a legal or security risk.
The client may terminate Services according to the cancellation terms applicable to the purchased Service or written agreement.
Termination does not automatically eliminate payment obligations for Services already performed or approved expenses already incurred.
21. Acceptable Use
Clients may not use our Services to create, distribute, promote, or facilitate unlawful content or activities, fraud, harassment, infringement of intellectual property rights, malicious software, or other activities prohibited by applicable law.
We may refuse or discontinue Services where reasonably necessary to comply with law, protect our systems, or prevent misuse.
22. Dispute Resolution and Governing Law
These Terms will be governed by the laws identified in the applicable written agreement between the parties, without regard to conflict-of-law principles.
If no separate governing-law provision exists, disputes will be handled in accordance with the applicable laws and jurisdiction governing our business and the particular transaction.
Before filing a formal legal claim, both parties agree to make a good-faith effort to resolve the dispute directly.
Nothing in these Terms prevents a party from exercising rights or remedies that cannot legally be waived.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
For existing projects, the terms contained in an applicable proposal, SOW, or written agreement may continue to govern where specifically agreed.
24. Electronic Communications
By purchasing Services or communicating with us electronically, you consent to receive communications electronically, including invoices, service updates, project communications, notices, and other business communications.
Electronic records and communications may satisfy applicable requirements for written communications to the extent permitted by law.
25. Entire Agreement
These Terms, together with any applicable proposal, quotation, SOW, order confirmation, invoice, or other written agreement, constitute the agreement governing the Services.
If there is a conflict between these Terms and a signed written agreement or SOW, the signed written agreement or SOW will control to the extent of the conflict.
26. Contact Us
If you have questions about these Terms, billing, cancellations, or our Services, please contact us through the contact information provided on our website.
By purchasing or using our Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.